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Cookies Statement


Citizens Advice Swale has tried to ensure that the information on this website is accurate. However, Citizens Advice Swale will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Citizens Advice Swale endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website. Citizens Advice Swale assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Citizens Advice Swale, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.


Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice Swale and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

Cookie Statement

A cookie is a bit of information kept on your computer. Citizens Advice Swale uses cookies to track aspects of user visits such as length of visit, their browser and geographic location. We also use cookies to display third party information such as Google Maps. All data collected is anonymous.

First party cookies

Cookie Name: catAccCookies
Description: To record that you accept the fact that the site uses cookies (cookie bar).
30 days

Cookie Name: DYNSRV
Description: Used by our hosting provider to help manage website traffic and load on the server in order to improve the performance of the website. 
when the browsing session ends

Cookie Name: _ga _gid
Description: Google Analytics used to collect anonymous data on how visitors use our site which is used to compile reports and improve our services. Used to distinguish unique users.
2 years (_ga), 24 hours (_gid)

Third party cookies

Preference and security cookies set by when loading pages with embedded Google maps. More info.
various up to 2 years.

How you can manage or delete cookies

If you don’t¬†want to receive cookies, you can change settings in your web browser so that your browser tells you when cookies are sent to it or you can refuse cookies altogether. You can delete your cookies at any time.

You can find out more about how to control cookies by accessing the help function in your browser (press F1 on your keyboard).