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You can get advice in a number of ways:

  • Drop in: Speak to our advisers face-to-face at Sittingbourne on Mondays 10am-12pm or Faversham on Wednesdays and Fridays 10am-12pm. Subject to adviser availability – follow us on social media for up to date information.
  • General advice: Adviceline Freephone 0808 278 7979 or Email us
  • Debt advice: Request a call back
  • New Universal Credit claims: Help to Claim Freephone 0800 144 8444
  • Consumer helpline: 0808 223 1133
  • Appointments: we may ask you to attend a pre-booked appointment at one of the below locations

Services are subject to adviser availability

Useful info: and National and local emergency helplines

Follow us on Facebook and Twitter for up to date information

Sheppey Gateway
38-42 High Street
ME12 1NL Within 0.2 miles of nearest train station, bus stop and car park
View map and get directions