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Salary – £7,254pa

Part-time (15 hrs/wk)

(temporary 12 months)

We are looking for an individual who is able to spin several plates at once. Our administrators support staff and volunteers in a variety of ways, in an ever-changing environment. Flexibility is essential! You will have an organised mind and great interpersonal skills, able to cover everything from arranging meetings and appointments to updating records, to ordering and managing stationery stock levels. In addition, our administrators regularly contact clients to complete pre-appointment questionnaires and other relevant information. Clearly an appreciation of the importance of confidentiality and data protection is a key aspect of the role. Previous experience of working in a Citizens Advice environment is not necessary, although some awareness and understanding of the local community in Swale and the issues that people face would be beneficial.

The role will be based at our premises in Swale House, but may also involve tasks in Faversham and Sheerness from time to time. Currently the team is working remotely in line with Government guidance in response to the Covid-19 pandemic

This post is offered on a temporary basis for 12 months. There is a clear opportunity here for a committed individual to use their skills in a highly satisfying role that encourages initiative and responsiveness, and supports Citizens Advice Swale in boosting our presence and impact within the local community.

For an application pack, please email admin at or call 01795 417666.

Closing date: Monday 30th November 2020 and all applications must be received by 9.00am that day.

Recruitment and selection process will take place as soon as possible thereafter.