Category: Success Stories
Our client came to us with debts totalling over £50,000 but didn’t want to go bankrupt. They had a full-time job up until a few years ago when they had to leave work to become a full-time carer for family members. They were unable to afford to pay their debts so our specialist money adviser […]
“I want to say thank you to your adviser for all the help and support she has provided for me, and how she has gently nudged me in the right direction. I feel more positive and able to take steps to improve my situation. I’m very pleased to announce I’ve taken a voluntary role which […]
Last week a very grateful client thanked us for helping with their claim for Pension Credit which the client is now in receipt of – and the claim was backdated too. Here are our dynamic duo John and Blake with the generous donation of £30! Well done to our wonderful Faversham team!
Our client called to say thank you to the advisers in our Faversham office for helping them with their issues. After 18 months of a PIP review process, their PIP was reassessed for the enhanced rate for mobility and daily living. Our client found the process during the cost of living crisis to be very […]
Our adviser, Keith, with a generous donation from a very grateful client. Our client is elderly with health problems and is struggling to deal with various issues. We’ve assisted the client on numerous occasions with various issues, and the client wanted to convey their gratitude to all of the team. Well done to our fabulous […]
Our client kindly donated £10 to thank Citizens Advice Swale for helping them to resolve their financial struggles. Well done to Annie, our Financial Capability & Energy Awareness Project Worker
Our Autumnal John and Andrea were delighted to receive a donation of £40 from a client they helped in Faversham. The team successfully helped the client with the following annual income/savings: – Attendance Allowance awarded at higher rate – £5,644.60 – Pension Credit awarded – £1,768.00, which then triggered entitlement to Winter Fuel Payment – […]
Our client had a number of catalogues and loans they were struggling to pay due to an increase in living costs. We went through a budget plan with them to determine how much available income they had after paying essential expenditure, other household bills, travel, communications and leisure, housekeeping and personal costs. Our client has […]
Our client is single. Their child has just left education, and therefore their income is reducing by a considerable amount. Both our client and their child have health issues, neither are able to work, and they’re struggling financially. After speaking with our client to determine how we can support them, our adviser: Issued a fuel […]
Our client was referred for a foodbank voucher. They are unable to work due to health issues and have debts of over £4,000, for which they are already making some payments. Our client had already been assisted to apply for a fridge/freezer, but on further investigation our adviser realised they were also in need of […]